Terms of Service (ToS)
	vePortal, LLC holds the right to change/modify these terms by an addendum, which has been agreed to by vendor, with 30 days notice given to users/clients by posting the addendum publicly at this same location. By purchasing any vePortal, LLC product or service you are bound to these terms of purchase/service. License Types, Terms & Entitlements: Free Trial Licenses These last for a specified amount of days, to the second that you apply. Trial licenses are non-transferable however the IP Address can be changed. Trial licenses are limited to ONE per user/person/company.   Monthly Lease A monthly leased license is a single server license, which can only be installed on one single server, and expires in 30 days if renewal payment is not rendered.   Yearly Lease A yearly leased license is a single server license, which can only be installed on one single server, and expires in 365 days if renewal payment is not rendered.   Owned License An owned licenses is a single server license, which can only be installed on one single server, and does not expire. Owned Licenses maybe transfered to any vePortal Account in Good Standing. License Support All license types receive full support, within reasonable limitations, however, paid licenses will obviously receive priority over any Free/Trial licenses. Pricing & Specials All special offers set forward by vePortal, LLC are extended for the life of the license, unless stated otherwise in special offer details. If you allow your license to expire, there will be no way of recovering/restoring a past special offer price. All vePortal, LLC pricing is final. Discounts only apply to Resellers, Partners, and/or Distributors, or in the event of a Special Offer discount. The software purchase price may include product updates and new releases at the sole discretion of the vePortal, LLC, and vePortal, LLC reserves the right to determine when a new release is substantial enough to require the payment of an upgrade fee or a higher ongoing/monthly rate. Account Holders / Multiple Account Holders We permit only ONE vePortal, LLC billing/support/client account per person/user/entity, unless specifically granted otherwise. Any client found to be holding more than one account without prior permission (i.e. for multi-business owners), risks all accounts and vePortal, LLC licenses being suspended. Authorized Resellers/Partners/Distributors hold the right to have two accounts: one account for resold licenses, and a second account for their own internal usage. Refunds All sales at vePortal, LLC are final. Under no circumstances will a sale be refunded. Licenses are provided for the set period and will expire when the expiration date is reached. Extensions maybe granted to licenses in the unlikely event that there is something caused by vePortal, LLC preventing you from using your license/software. Cancellation Cancellation is required to be completed via the same method as the license was ordered: via the vePortal, LLC Client Area (billing/ordering systems), located online (http://clients.veportal.com). Cancellation is not accepted via any other method, including, but not limited to; email, postal mail, phone, fax, or instant message. This policy is necessary for security purposes, as well as the automation of our system process. In the event of the vePortal, LLC Client Area being inaccessible, or you are unable to access such, you may send an email to billing@veportal.com with the time and date of the issue, which will be recorded/documented as a support ticket. You may then place the cancellation thru the proper method once you can access such, reference the support ticket number obtained from your email, and your cancellation effective date will be adjusted manually based on the support ticket submission time/date. Loss of Data & User Responsibility We highly recommend that as with any software installation, you have a backup solution in place. Under no circumstances will vePortal, LLC be held responsible for loss or corruption of data. Abuse to the vePortal, LLC Facilities Any attempt to deny our users service, be it license servers, the vePortal, LLC website, or vePortal, LLC facilities, will be followed by legal action of the highest level. This includes spam on the vePortal, LLC Forums, Community, & Support pages. Payment of Service Invoicing and payment methods are in place and available via the Client Area (http://clients.veportal.com). Payments should be made 1-2 days before your expiration date at the latest to ensure your license key does not expire, and has time to properly renew. Invoices will be considered overdue if not paid by the start of the new renewal period. All overdue invoices will incur a 1.5%/month (18%/annum) interest charge. Bounced checks and chargebacks (credit card or Paypal/AlertPay/2CO) will incur a US$30.00 administration fee, and immediate license/service suspension, and require full payment of all overdue invoices and administrative fees prior to service reactivation. Special Licenses If your pricing and term agreement provides for a Trial License, you may only use the software to review and evaluate the software during said trial period. If your pricing and term agreement provides for an Educational License, Non-Profit License or Trial License, you may not use the Software for any commercial purposes. Availability of these licenses is at the sole discretion of vePortal, LLC and subject to change. vePortal, LLC reserves the right to deny Non-Profit, Educational Licenses, or Trial licenses to companies that promote, host, or are associated with websites that violate or discriminate against race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related) or sexual orientation. Termination / Suspension vePortal, LLC holds the right to terminate and/or temporarily suspend/expire a vePortal, LLC license without prior notice in the event of violation of these terms, the End-User License Agreement (EULA), abuse of vePortal, LLC facilities/systems, and/or non-payment of licenses/services rendered. vePortal, LLC may withhold issuing licenses on any additional orders placed on an account, should the account be overdue on any single license/invoice, or violate these terms, the EULA, and/or abuse vePortal, LLC facilities/systems. vePortal, LLC may suspend all licenses on the account, should a single license be overdue on payment, or violate these terms, the EULA, and/or abuse vePortal, LLC facilities/systems. End-User License Agreement Purchaser agrees to be bound by the End-User License Agreement (EULA) upon installation/activation of the software and/or license. Legal Venue This agreement shall be governed by the laws of the State of Delaware, United States, exclusive of its conflicts of laws provisions. This agreement may be modified by an addendum, which has been agreed to by vendor, with 30 days notice given to users/clients by posting the addendum publicly at this same location. Should you have any questions concerning this agreement, or if you desire to contact us for any reason, you may email us at sales@veportal.com, or write: vePortal, LLC. 28 Birchwood Close Wellington Telford, SHROPSHIRE TF1 2NU GB